Azure Monitoring Issues

Azure Policies

Azure Policy helps to enforce organizational standards and to assess compliance at-scale. Through its compliance dashboard, it provides an aggregated view to evaluate the overall state of the environment, with the ability to drill down to the per-resource, per-policy granularity. It also helps to bring your resources to compliance through bulk remediation for existing resources and automatic remediation for new resources.

• Issues: Limited capability of Prisma Cloud DSPM in organizations due to Azure Policy.

• Symptom: In some organizations, Azure Policies may restrict the functionality of Prisma Cloud DSPM.

• Solution: Try the following solutions to solve Azure Policy issues:

1. Identification

   • Confirm the existence of an Azure Policy affecting the organization's accounts.

   • Verify if Prisma Cloud DSPM's capabilities are restricted by Azure Policies.

2. Review Azure Policy Configuration

   • Access the Azure Policy configuration settings for the organization.

   • Identify the specific Azure Policy that affects Prisma Cloud DSPM.

3. Update Azure Policy for Prisma Cloud DSPM

   • Modify the Azure Policy to allow necessary access for the Prisma Cloud DSPM role.

   • Adjust permissions within the Azure Policy to align with the operational requirements of Prisma Cloud DSPM.

4. Validation

   • Confirm the changes made to the Azure Policy for Prisma Cloud DSPM.

   • Test Prisma Cloud DSPM's operations to ensure that the desired capabilities are restored.

5. Documentation

   • Document the changes made to the Azure Policy and the resolution process.

   • Update internal documentation regarding Azure Policy configurations to reflect the adjustments for Prisma Cloud DSPM.

Additional Resources
Refer to Azure Policies for a comprehensive understanding of Azure Policies and their configuration options.

Quota Issues

VM Quota Exceeded

• Issue: Azure account has reached the limit on the concurrent number of VMs at any given time.

• Symptom: Error message is generated when the quota for the permissible number of VMs reaches the limit.

• Solution: In the Azure Console, increase the number of VMs. For more information refer to Azure VM quotas.