Integrate Prisma Cloud DSPM with Jira

Overview

Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management. Integrating Jira with Prisma Cloud DSPM allows you to create Jira tickets based on alerts received by Prisma Cloud DSPM. This enables seamless streamlining of your incident management workflow, and ensures efficient issue tracking and resolution.

Prerequisite

To integrate Jira with Prisma Cloud DSPM, ensure that you have a Jira account with admin privileges.

Integration

Step 1 - In Jira

In this step, you need to create an API token in your Jira account to use it later in the integration process. To do so, follow the instructions here.

Step 2 - In Prisma Cloud DSPM

1. Go to Settings > Integrations.
2. Under Jira, click Connect
   .

3. Add a new Jira integration:

   • For Client ID, enter the email address of the user who created the API key
   • For Client Secret, enter the API token you created in step 1.
   • For Subdomain, enter the prefix of your Jira environment in attlassian (XXX.atlassian.com).

4. Click Connect.
   

Creating a Jira Ticket for a Risk Finding in Prisma Cloud DSPM

You now have the option to create a Jira ticket for every Risk finding detected by Prisma Cloud DSPM.

1. Go to the Risks page and select the Findings display.
   

2. Select a risk to open it, then select Create Jira ticket from the top right corner.
   

3. Select the different ticket parameters (Project, Issue type, Assignee) and add a note (optional). Note that project must be selected first.
4. Click Create.
   
   
   After you create a Jira ticket for a risk finding, the Jira logo will be displayed next to this risk, and you can click on it to go to the ticket in Jira.